Call Recording Service Provider

Call Recording Service Features and Benefits

The main features and benefits of the Call Recording Service are outlined below, the best way to appreciate the power and flexibilty of the service is to set one up, so why not sign up for Call Recording Service a free trial.

• No technical knowledge required to use it.
• No equipment required.
• Will accept multiple concurrent recordings
• No restriction on call lengths
• Recordings can be stored for as long as needed (3 months minimum requirement)
• Can be used with other Callagenix services. (fax & voicemail)
• FTP access
• Can be set up in a few hours

How long can the recordings be stored and how many?

Recordings can be stored from a minimum of 3 months to 36. For recordings that need to be archived for longer periods than 36 months, this can be set up on a case by case basis. Please contact us for details.

Whatever storage timeframe is chosen activates a, “ x month moving window” e.g. If 12 months storage is chosen, a 12 month moving window will be activated allowing old month 1 recordings to be automatically deleted when the time window moves to month 13 and so on.

Calls are securely recorded in telephone quality sound files using “.wav” file format. As a result, file sizes are kept to a minimum allowing you to record around 100 hours of phone calls for £25.00 per month.

If you are interested in the Call Recording Service, please call us 0870 626 0626.